Cookie Policy | Gaming Platform Privacy & Security

1. What Are Cookies and Why We Use Them

Cookies are small text files that are stored on your device when you visit our website or mobile application. These files contain information about your browsing activities, preferences, and interactions with our platform. We use cookies to remember your login details, track your gaming history, analyze your behavior patterns, and deliver customized content that matches your interests. Additionally, cookies help us prevent fraudulent activities, verify your identity, and ensure compliance with responsible gaming regulations applicable in India. The cookies we deploy serve multiple essential functions that directly contribute to the security, functionality, and overall quality of your gaming experience.

2. Types of Cookies We Use

Our platform utilizes several distinct categories of cookies, each serving a specific purpose in managing your interaction with our services:

Session Cookies – These temporary cookies remain active only during your current browsing session and are automatically deleted when you close your browser window or log out from your account.
Persistent Cookies – These cookies are stored on your device for an extended period and help us recognize you on subsequent visits, maintaining your preferences and login status across multiple sessions.
First-Party Cookies – Created directly by our domain, these cookies contain essential information about your account, gaming preferences, and transaction history.
Third-Party Cookies – Set by external partners and service providers, these cookies enable analytics, payment processing, advertising services, and fraud detection mechanisms.
Functional Cookies – These cookies remember your selected preferences, language settings, currency choices, and gameplay configurations to streamline your user experience.
Security Cookies – Deployed to protect your account from unauthorized access, verify your identity, and monitor for suspicious activities that might indicate fraud or account compromise.
Analytics Cookies – These cookies collect aggregated data about how users interact with our platform, which games are most popular, and where improvements can be made to our services.
Advertising Cookies – Used to deliver targeted promotional content and track the effectiveness of our marketing campaigns across various channels and platforms.

3. Specific Cookie Functions and Purposes

Our cookies serve distinct operational functions that enhance your gaming experience and protect our platform. Authentication cookies verify your identity and maintain your login session, preventing unauthorized access to your personal account and funds. Performance cookies measure page load times, identify technical issues, and optimize our platform’s speed across different devices and internet connections. Preference cookies store your chosen settings for notification frequency, sound preferences, game difficulty levels, and display options. Marketing cookies track whether you clicked on promotional links and measure the success rate of our advertising campaigns. Fraud prevention cookies detect unusual account activities, multiple login attempts from different locations, and potential security threats. Responsible gaming cookies help us implement self-exclusion periods, betting limits, and deposit caps that you may have requested for your account protection.

4. Third-Party Service Providers and Cookie Sharing

We work with trusted third-party vendors and service providers who may place cookies on your device to support various platform functions. These partners include payment gateway operators who require cookies for secure transaction processing, analytics companies that generate insights about user behavior patterns, customer support platforms that enhance our communication capabilities, and advertising networks that help us reach potential players with relevant content. We maintain strict agreements with all third-party providers ensuring they comply with Indian data protection regulations and use cookies only for purposes explicitly disclosed in this policy. You have the right to review a complete list of our third-party partners and their specific cookie usage upon request by contacting our customer support team.

5. Legal Basis for Cookie Usage Under Indian Law

The placement and use of cookies on our platform comply with the Information Technology Act, 2000, the Information Technology Rules, 2011, and guidelines issued by the Internet and Mobile Association of India regarding online gaming regulations. We obtain your explicit consent through this Cookie Policy before placing non-essential cookies on your device. Essential cookies required for platform functionality, security, and fraud prevention are deployed without prior consent as they are necessary for delivering the services you have requested. Our cookie practices also align with the Personal Data Protection Bill framework, ensuring that any personal information collected through cookies is processed lawfully, transparently, and with appropriate security measures.

6. Duration of Cookie Storage

Different cookies remain active for varying periods depending on their function and purpose. Session cookies typically expire automatically when you close your browser, usually within minutes to hours. Persistent functional cookies may remain on your device for months or even years, allowing us to remember your preferences across multiple visits. Security cookies are maintained for a reasonable period sufficient to prevent fraud and unauthorized access attempts. Analytics cookies are generally retained for twelve to twenty-four months to provide meaningful statistical insights into user behavior trends. Advertising cookies persist for several months to track campaign effectiveness and measure return on investment for our marketing initiatives. You can modify these default durations through your browser settings or by requesting manual deletion from our support team.

7. Managing and Controlling Cookies on Your Device

You maintain complete control over cookie settings on your device through your browser preferences. Most modern web browsers allow you to view, manage, and delete cookies stored on your device. You can configure your browser to block cookies entirely, accept cookies only from specific domains, or receive notifications whenever a website attempts to store a cookie. However, disabling all cookies may limit functionality on our platform and prevent you from accessing certain features, placing bets, or managing your account effectively. We recommend maintaining cookies enabled for essential functionality while selectively blocking third-party advertising and marketing cookies if you prefer enhanced privacy. Our platform provides additional cookie management options directly through your account settings, where you can adjust preferences for specific cookie categories.

8. Browser-Specific Instructions for Cookie Management

Each web browser offers different methods for managing cookies according to user preferences:

Google Chrome – Navigate to Settings, select Privacy and Security, choose Cookies and Other Site Data, then adjust your preferences for blocking or allowing cookies from specific websites.
Mozilla Firefox – Access Preferences, go to Privacy and Security section, locate the Cookies and Site Data option, and configure your desired cookie management settings.
Apple Safari – Open Safari Preferences, click the Privacy tab, and select your cookie management preferences including blocking all cookies or allowing only cookies from websites you visit.
Microsoft Edge – Go to Settings, select Privacy and Services, find the Cookies and Other Site Data section, and customize your cookie permissions accordingly.
Opera Browser – Navigate to Settings, access the Privacy and Security section, locate Cookies, and configure your preferred cookie handling options.

9. Do Not Track Signals and Your Privacy Rights

If your browser is configured to send Do Not Track signals, our platform respects these signals regarding tracking cookies and third-party advertising cookies. However, certain essential cookies required for platform security, fraud prevention, and account management may continue to function as they are necessary for delivering requested services. You have the statutory right to request information about specific cookies stored on your device, the purpose for which each cookie is used, and the duration of its storage. You may withdraw your consent for non-essential cookies at any time without providing justification, although this may impact your ability to use certain platform features. Our platform provides a simple mechanism to update your cookie preferences without requiring you to contact customer support separately.

10. Updates to Cookie Policy and Contact Information

We may update this Cookie Policy periodically to reflect changes in our technology infrastructure, new regulatory requirements, additional third-party integrations, or improvements to our platform services. Significant changes will be communicated to you through prominent notifications on our website or email updates to your registered account address. Your continued use of our platform following policy modifications constitutes your acceptance of updated cookie practices. For questions about our cookie usage, requests to access or delete cookies, or concerns regarding privacy practices, contact our dedicated support team through email, live chat, or our comprehensive help center. We commit to responding to all cookie-related inquiries within forty-eight hours and providing transparent information about how your data is processed through cookie technology.

Last updated: January 15, 2026